Privacy Policy

The OT Place

The OT Place Pty Ltd strives to provide you with the best possible customer service and experience.

We are committed to protecting your privacy. This privacy policy outlines how ‘The OT Place Pty Ltd’ collects, handles and stores personal information and data.

 

Methods of Collecting and Sharing Information

The OT Place Pty Ltd collects and shares personal information through a variety of methods. These include:

  • Face-to-face consultations.

  • Electronically through Cliniko, our online booking software which can be found via our website.

  • Provision of goods and services.

  • Through referrals from other service providers. This information may shared upon request from other medical/allied health professionals who we collaborate with in order to ensure we provide you with the most appropriate care possible (with your consent).

 

The information that we collect may include but is not limited to your full name, email address, phone number and any other information written in the contact form.

 

Security of Personal Information

Your personal information is stored in a manner that reasonably protects it from misuse and loss from unauthorised access, modification, or disclosure.

When your personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your personal information. However, in most situations, we have a responsibility to keep your personal information for a minimum of 7 years. We do this by storing all personal information in secure client files.

 

Accessing Your Personal Information

You have a right to access you personal information, subject to exceptions by the law. If you would like to do so, don’t hesitate to let us know. Please note that you may be required to put your request in writing for security reasons. The OT Place Pty Ltd reserves the right to charge a fee for searching for, and providing access to, your information on a per basis request.

 

Changes to this Privacy Policy

The OT Place Pty Ltd will occasionally make amendments to this privacy policy to reflect company and customer feedback. The OT Place Pty Ltd encourages you to periodically review this statement to be informed of how we are going about protecting your information.

Contact Us

The OT Place Pty Ltd welcomes your comments regarding this Privacy Policy. If you have any questions about the contents of the policy and would like further information, please contact us by any of the following means during business hours (these can be found on our website):

 

P: 0488 291 002

E: info@theotplace.com.au

A: Unit 7, 640 Beeliar Drive, Success, WA 6164